Assigns respondents into different machines or sessions, using various types of software for different study formats (i.e., dial testing, biometrics, focus groups, in-depth interviews, etc.). Guides respondents to the appropriate testing room and machine.Ability to walk or stand for extended periods of time as well as adjust to surrounding environment including all encountered outdoor weather conditions. Responsible for consistent, reliable data collection according to study procedures while demonstrating good time management, organizational skills, and multi-tasking in order to meet daily survey quotas.Proficient written, verbal, and active listening communication skills including the ability to assist guests while remaining on task for recruiting needs. Recruits for focus group participation as needed.

Intercepts qualifies and conducts surveys with park guests using standardized recruiting and interviewing techniques including the ability to determine eligibility for survey based on screening qualifications.

The Media Center Research Specialist at the NBCU Media Center is responsible for recruiting respondents and executing administrative, clerical and technical assignments in support of research conducted at the facility. Research mediums employed inside the Universal Orlando footprint include the use of traditional methods (survey research, dial tests, focus groups, and one-on-one interviews), as well as innovative and state-of-the-art eye tracking, galvanized skin response (GSR), facial coding and biometric research.

JOB SUMMARY: The UPR Consumer Insights Team-Media Center conducts research among guests in an effort to learn more about them, understand their attitudes/preferences, and gauge satisfaction with their NBC, Universal, and Comcast experiences.

Shifts can be between 8-10 hours in length.

Number of hours received per week can vary from 0-40 depending on the season and project.

Notification of scheduling could be up to 48 hours in advance.

This is an on-call position which requires flexible availability with a minimum of 2 days of availability needed each week.

Universal studios media center